Reference

What You Agree To When You Use kasku800

These terms set out the rules that apply to your kasku800 account — from how you open it to how withdrawals are processed and when access may be restricted.

Account eligibility rulesDANA, OVO, GoPay wallet termsWithdrawal conditionsAccount suspension criteriaJurisdiction-dependent access
kasku800 What You Agree To When You Use kasku800
HOW WE HANDLE ACCOUNTS

Account Security and Data Under These Terms

These terms are not just about what you can do — they also set out what we are obligated to do on our end. Here is how we handle the key areas that affect your account and data.

Account Security

Your account is protected by OTP verification on login and withdrawal requests. We do not store full wallet credentials; DANA, OVO and GoPay tokens are held by each provider, not by us.

Data Retention

We keep transaction records for as long as required by applicable law. You can request a summary of your account data by raising a ticket through live chat or email support.

Cookie and Session Use

We use session cookies to keep you logged in across browser tabs and to remember your preferred wallet at checkout. You can clear cookies at any time, but doing so will end your active session.

Terms Change Notification

When we update these terms, the revised version goes live at this URL with a new effective date. We do not send individual notifications; checking this page is your responsibility.

REACH US DIRECTLY

Contact Us About These Terms

If a specific clause is unclear, or you need to ask about how the terms affect your wallet or account status, our support team can walk you through it. Players in Bekasi and Tangerang reach our team the same way as everyone else — through the channels below. Response times vary by channel and request volume.

Live Chat Open the chat widget from your account dashboard. Describe your terms question directly and an agent will pull up the relevant clause with you.
Email Support Send your query to our support address shown in your account settings. Include your registered wallet type — DANA, OVO or GoPay — so the team can locate your account faster.
Account Help Centre The Help Centre inside your account covers common terms questions: wallet verification, payout holds and eligibility checks. Search before contacting support to get a faster answer.

Common Questions About These Terms

The questions below cover what we hear most from accounts asking about their rights, wallet rules and what happens when something goes wrong. If your question is not here, contact support directly.

Yes. When you deposit via DANA, OVO or GoPay, both our terms and the wallet provider's own terms apply. We cannot override what your wallet provider requires on their end.

We can suspend an account immediately if we detect a breach of these terms — such as duplicate accounts or fraudulent transaction patterns. You will be notified via your registered contact once a review is underway.

Any confirmed balance held at the time of suspension remains on record. We review payout eligibility as part of the suspension process; verified funds are returned where terms permit and local law allows.

Raise a data request through live chat or email support. Include your registered wallet type so the team can match your account. We will respond in line with the timeline required by applicable law.

The core terms are the same, but certain features and market access depend on your location. Where local law in your region restricts a feature, those restrictions apply regardless of what the general terms say.

If you do not accept a revised version, stop using your account before the update takes effect. Continued use of the account after the effective date counts as acceptance of the updated terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.