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How kasku800 Handles Your Personal Information

Your account data — including wallet details linked to DANA, OVO, or GoPay — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account data protectionDANA, OVO, GoPay wallet privacyYour rights to access and deleteIndonesia-local data handlingContact us to update your info
kasku800 How kasku800 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest, including the account and wallet records tied to your DANA, OVO, or GoPay transactions. Access to your personal data inside our systems is restricted to staff who need it for operational reasons — account verification, payment processing, or support escalation. You can review your active sessions in account settings and remove device access at any time.

Data Encryption

All personal data — including e-wallet references and transaction records from DANA, OVO, or GoPay — is encrypted during transfer and while stored in our systems.

Cookie Controls

We use session cookies to keep your login active and preference cookies to remember your account settings. You can adjust cookie permissions through your browser settings at any time.

Retention Periods

We keep transaction and account records for as long as required by applicable law or operational need. Once that period ends and no legal hold applies, data is deleted or anonymised.

Access Restriction

Your account data is visible only to authorised staff on a need-to-know basis. We do not share personal data with marketing partners or unrelated third parties.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you need to access the data we hold, request a correction, or ask about how your DANA, OVO, or GoPay wallet information is stored, our support team handles privacy requests directly. Reach us through live chat, email, or the in-account help form — we aim to respond to data-related requests within a reasonable time frame and will confirm receipt of any formal request you submit.

Team online

Live Chat

Open the chat window from your account dashboard to raise a privacy question directly. Our agents can log your request and escalate it to the right team.

Email Support

Send your data request or privacy concern to our support email. Include your registered account name so we can locate your record quickly and respond accurately.

In-Account Help Form

Log in, head to the Help section, and submit a privacy request form. This path creates a ticket reference you can use to follow up on the status of your request.

Frequently Asked Questions About This Policy

Real questions about how your account data is handled — covering wallet privacy, data access rights, cookies, and how to get in touch if something needs to change.

We collect your name, email, phone number, and the e-wallet reference you use — DANA, OVO, or GoPay — plus device and session data needed to keep your account running correctly.

No. Your wallet identifiers are used only to process your deposits and withdrawals. We do not sell or share payment details with marketing partners or unrelated external services.

Submit a request via live chat, email, or the in-account Help form. Include your registered account name so we can locate your record and respond with the relevant data.

Yes, where no legal retention obligation applies, you can request deletion. We will confirm whether the request can be fulfilled in full or partially, depending on local law requirements.

We use session cookies for login continuity and preference cookies for account settings. You can adjust or block cookies through your browser, though this may affect some account functions.

Records are kept for as long as required by applicable law or operational need. After that period, data is deleted or anonymised unless a specific legal hold requires longer retention.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.